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Policies

Terms & Conditions

Clear, brief, in plain English.

Ordering and pricing

Pricing is shared via moodboard proposal and confirmed in writing before production begins. Orders are deemed confirmed once payment is received and the moodboard is approved. Once confirmed, our cancellation policy applies.

Customisation

All customised elements (monograms, custom notes, custom scents, ribbon colours) are produced based on what you approve in the moodboard. Please review carefully — customised pieces cannot be returned.

Shipping and delivery

Our shipping and delivery policy is detailed separately. Delivery timelines are estimates and depend on courier partners and, for international, on customs clearance.

Returns, cancellation and quality

Detailed in our Returns Policy and Cancellation Policy.

Intellectual property

All content on this site — images, copy, designs, packaging — is the intellectual property of The Meraki Edit. Please do not reproduce without our written permission.

Limitation of liability

Our maximum liability for any order is limited to the value of the order itself.

Governing law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of our registered city.

Changes to these terms

We may update these terms occasionally. Any changes will be posted here, and significant changes will be notified to clients on our mailing list.